Return & Refund Policy

Your satisfaction is our priority. If you're not happy with your purchase, we’ll make it right.

1. Returns

We accept returns within 14 days of delivery. Items must be unused, in original condition, and in original packaging.

To initiate a return, email returns@vibestreamtv.com with your order number and reason for return.

2. Refunds

Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–10 business days.

3. Exchanges

We only replace items if they are defective or damaged. To request an exchange, contact us at support@vibestreamtv.com.

4. Non-Returnable Items

Certain products (e.g., final sale, gift cards, personal care items) cannot be returned.